UP TO DATE INFORMATION

Dear guests,

for reasons of sustainability, we will not be using bathing slippers in our rooms and in our DaySpa bathing bags in the future. Please bring flip flops with you.
On request, you can of course obtain bathing slippers in one size at reception.

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Privacy policy - Austria

This privacy policy covers the collection and use of personal data

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (DSGVO, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing within the scope of our website.

Collection and processing of personal data

We are pleased that you are visiting our homepage and thank you for your interest in our company. Dealing with our customers and interested parties is a matter of trust. We attach great importance to the trust you place in us and are therefore committed to handling your data with care and protecting it from misuse.
To ensure that you feel safe and comfortable when visiting our website, we take the protection of your personal data and its confidential treatment very seriously. Therefore, we act in accordance with the applicable legislation on the protection of personal data and data security. The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (DSGVO, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing within the scope of our website. .

Collection and processing of personal data

In principle, you can visit our websites without telling us who you are. Our web servers automatically store information of a general nature. This includes the type of web browser, the operating system used, the domain name of your Internet service provider, the website from which you are visiting us, the websites you visit on our site and the date and duration of your visit. This is exclusively information that does not allow any conclusions to be drawn about your person. We evaluate this data only for statistical purposes and only in anonymous form.
Personal data is inventory data, such as your name, address, account, ID or telephone number or your e-mail address. We only collect, process or use personal data from you if you voluntarily provide it to us and it is also permitted by law or you have consented. This usually happens when you conclude a contract with us online (booking) or make an inquiry to us (booking request or e-mails).
When a reservation is made through our website, we use the SSL encryption protocol. This form of transmission is used according to the current state of knowledge for secure data transmission.
If you apply for a job with us, we will only use the personal data you send us with your application to process your application.
If you subscribe to our newsletter, which is published several times a year, we will use your data to send it to you.

Use and disclosure of the collected data

We use the personal data provided by you exclusively for the purposes communicated or agreed, i.e. as a rule for processing the contract concluded with you, for answering your inquiry and for informing you about current offers from our company.
If you make use of services, we generally only collect the data that we need to provide the services. If we ask you for further data, this is voluntary information. Personal data is processed exclusively to fulfill the requested service and to protect our own legitimate business interests.

Is personal data passed on to third parties?

In order to enable the booking of an arrangement, the mediation of an accommodation and / or event contract or the purchase of gift vouchers or other services and goods, Romantik Hotels & Restaurants AG, Kaiserstr. 53, 60329 Frankfurt am Main, Tel: +49 (0) 69/66 12 34-0, Fax: +49 (0) 69/66 12 34-56, E-Mail: datenschutz@romantikhotels.com, Register Court Frankfurt am Main HRA 30092 (hereinafter referred to as Romantik Hotels) master data of the guest (first and last name, address, e-mail address, telephone number, etc.), stay data (arrival / departure time, date of booking, etc.). ), stay data (arrival/departure date), turnover figures, the IP address as well as the other personal data that the Romantik Guest has provided to the Romantik Hotels umbrella organization or to a Romantik Hotel or Romantik Restaurant listed under the umbrella organization Romantik Hotels & Restaurants AG (personal data). Data of the individual Romantik Hotels will also be transmitted to Romantik Hotels & Restaurants AG and processed there.

Contents of the website

All contents of the website are subject to copyright and trademark law. No content may be used for own purposes. It is not permitted to remove any content from the website.
This website contains links to other websites. Fam. Peter Hotel Weisses Rössl GesmbH is not responsible for the content or operation of third party websites.
In case of obstacles or other problems in connection with third party websites (links) we would like to ask you to contact this third party directly.

Google Tag Manager

We use "Google Tag Manager" on our website. This is supplied by Google (Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001). Google Tag Manager is a solution which allows website tags and other third-party supplied elements to be managed via a user interface. This means that when the website is opened with Google Tag Manager, an http request is sent to Google. As a result, information about your device and personal data such as your IP address, as well as information on your browser settings, is relayed to Google. We use Google Tag Manager to facilitate electronic communications by transferring information on, amongst things, programming interfaces to third-party providers. The third-party provider tracking codes are implemented in Google Tag Manager without the need for us to change the website's source code ourselves, which saves time and effort. Instead, the link is made through a container, which sets a so-called "placeholder code" in the source code. In addition, Google Tag Manager allows users' data parameters to be exchanged in a specific sequence, in particular by ordering and systematizing the data packets. Your data will also occasionally be relayed to the USA. So-called "standard contractual clauses" have been agreed with Google, to ensure an adequate level of data protection is maintained. We can provide you with a copy of these standard contractual clauses upon request. The legal basis for data processing in this case is Art. 6(1)(f) GDPR. Our legitimate interest in this form of data processing lies in facilitating and carrying out electronic communication through identifying communicating endpoints, control options, exchanging data elements in a designated sequence and identifying any errors in transmission. Google Tag Manager does not cause any data to be stored. You can find out more about Google's data protection policies at: https://policies.google.com/privacy?hl=de&gl=de. You have the right to object to this processing of data where this data is processed on the basis of Art. 6(1)(f) GDPR. Your right to object exists on grounds based on your own particular situation. You may prevent the processing by deleting the history and website data in the settings of your browser software or by opening the browser used in private browsing mode.

Another feature of Google Tag Manager is that third-party provider tags such as tracking codes as well as tracking pixels are embedded in our website. The tool causes other tags to be activated, which capture your data: information specifically about this is provided elsewhere in this Privacy Statement. Google Tag Manager does not analyze the device information and user personal data captured by the tags. Rather, your data is transmitted to the relevant third-party service provider for the purposes stated in our consent management tool. We have aligned Google Tag Manager to our consent management tool in such a way that the activation of certain third-party services in Google Tag Manager is dependent on the choices you have made in our consent management tool, with the result that only the third-party service provider tags that you have consented to will cause your data to be processed. The use of Google Tag Manager is covered by the consent given to the third-party service in question. The legal basis for the data processing is your consent in accordance with Art. 6(1)(a) GDPR. Google also processes some data in the USA. The legal basis for the transfer of data to the USA is your consent in accordance with Art 49(1)(a) GDPR. You will find the periods of time for which your data is stored in the descriptions of the individual third-party services that follow. You can find out more about Google's data protection policies at: https://www.google.de/intl/de/policies/privacy.

You may revoke your consent to the processing of data and transfer of data to a third country at any time by flicking back the switch for the relevant third-party service provider in the settings section of the consent tool. The withdrawal of consent does not affect the lawfulness of the processing of the data up until the revocation, due to the consent that had been given.

Google Universal Analytics

In order to be able to optimally adjust our website to user interests, we use "Google Analytics", a web analytics service provided by "Google" (Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001). "Google Analytics" uses so-called "cookies" (cf. the section "Cookies" above), which are stored on your terminal device. With the help of the cookies, "Google" processes the generated information about the use of our website by your end device - e.g. that you have accessed a certain website - and processes, among other things, the data mentioned in the section "Use of our website", in particular your Website" section, in particular your IP address, browser information, the website you visited previously, and the date and time of the server request. and the date and time of the server request, for the purpose of statistical analysis of website usage. For For this purpose, it can also be determined whether different end devices belong to you or your household. belong. This website uses "Google Analytics" with the extension "anonymizeIp()". This means that IP addresses are shortened in order to make it more difficult to identify individuals. Your IP address is According to "Google", your IP address will be shortened beforehand within member states of the European Union. Only in exceptional cases, the full IP address is transmitted to a "Google" server in the USA and shortened there. shortened. On our behalf, "Google" will process this information for the purpose of evaluating your use of the website, compiling reports on website activity and, where appropriate, providing other services relating to website activity. to evaluate your use of the website, to compile reports on website activities and - insofar as we indicate to provide us with other services related to the use of the website. The data transmitted by your browser for these purposes will not be merged with other data from "Google". merged. The legal basis for the processing is your consent in accordance with Art. 6 para. 1 p. 1 lit. a) DSGVO. "Google" also processes the data in part in the USA. For a data transfer to the USA there exists no adequacy decision of the EU Commission; the legal basis for the transfer to the USA is Your consent according to Art. 49 para. 1 p. 1 lit. a) DSGVO. Your data in connection with "Google Analytics" will be deleted after fourteen months at the latest. Further information on data protection at "Google" at: https://policies.google.com/privacy?hl=de&gl=de.

You may revoke your consent to the processing of data and transfer of data to a third country at any time by flicking back the switch for the relevant third-party service provider in the settings section of the consent tool. The withdrawal of consent does not affect the lawfulness of the processing of the data up until the revocation, due to the consent that had been given.

Google Analytics 4

So as to be able to align our website optimally to user interests, we use "Google Analytics", a web analysis service from Google (Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland; Google, LLC 1600 Amphitheatre Parkway Mountain View, CA 94043, USA). Google Analytics uses so-called cookies, which are stored on your device for recognition purposes, as well as similar tracking methods enabling devices to be recognised, such as tracking pixels, device fingerprinting and program interfaces (e.g. APIs and SDKs), to process information from your device. To do this, your device is assigned a randomly- generated identification number (Cookie ID/device ID). Using these technologies, Google processes the information generated about use of our website by your device, as well as access data, for the purposes of statistical analysis - e.g. in relation to viewings of a specific web page, number of unique visitors, entrance and exit pages, dwell time, click swipe and scroll tracking, clicking on buttons, newsletter registration, bounce rate and similar user interactions. It is also possible to identify whether different devices belong to you or your household, for the same purpose. The access data includes, in particular, the IP address, browser and device information, cookie ID/device ID, the website visited prior to this visit and the date and time of the server request.

No individual IP addresses are logged or stored in Google Analytics 4 systems. At the point at which Google captures the IP address in special local data centres located in the EU, your IP address is used to ascertain information about your location. The IP address is subsequently deleted before the access data is stored in a data centre or on a server for Google Analytics. No exact data is provided about your geographic location; rather, only general location information is provided, such as the region and town of the device, which can be derived from the IP address. Google processes this information in order to analyse your use of the website, compile reports for us on website activity and - where we have specifically asked for this - provide us with further services linked to website usage. If you are registered for a Google service, Google can link the website visit to your user account and create and analyse cross-application user profiles.

Furthermore, a cross-platform analysis of usage behaviour on websites and apps using Google Analytics 4 technologies is performed. This allows usage behaviour in different environments to be captured, measured and compared in a similar way. It includes, for example, automatically capturing the user's scroll events, which can give a better insight into usage of websites and apps. To do this, different cookie IDs/device IDs are used for different devices. We are then provided with anonymised statistics on usage of the different platforms, based on criteria we have selected.

With the aid of Google Analytics 4, target groups for certain cookie IDs/device IDs or mobile advertisings IDs are created automatically, which are then used for sending individualised marketing messages to the user at a later point. Target group criteria can include, for example: users who have viewed products but not added them to their shopping cart; or who have added them to their shopping cart but not gone ahead with the purchase OR users who have bought certain items. A target group is comprised of at least 100 users. With the aid of the Google Ads tool, interest-related adverts can subsequently be displayed as part of search results. And website users browsing on other websites within the Google advertising network (using Google Search, YouTube, so-called Google Ads or other websites) can also be identified and shown tailored adverts based on the defined target group criteria.

The legal basis for the data processing is your consent in accordance with Art. 6(1)(a) GDPR. Google also processes some data in the USA. The legal basis for the transfer of data to the USA is your consent in accordance with Art 49(1)(a) GDPR. Your data as captured through Google Analytics will be erased after fourteen months at the latest. You can find out more about Google's data protection policies at: http://www.google.de/intl/de/policies/privacy.

You may revoke your consent to the processing of data and transfer of data to a third country at any time by flicking back the switch for the relevant third-party service provider in the settings section of the consent tool. The withdrawal of consent does not affect the lawfulness of the processing of the data up until the revocation, due to the consent that had been given.

Google Analytics Advertising (Remarketing Option)

We also use the Google Analytics web analysis service together with the "Google Analytics Advertising" remarketing function from Google (Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland and Google, LLC 1600 Amphitheatre Parkway Mountain View, CA 94043, USA). To this end Google Analytics Advertising uses technologies such as cookies, tracking pixels and device fingerprinting to be able to draw conclusions about certain user behaviours on websites. This also involves processing information, which is then stored on users' devices. With the aid of tracking pixels integrated in the websites and cookies stored on users' devices, Google processes the information produced on the usage of our website by user devices, as well as access data, for the purposes of statistical analysis - for example, which specific web page was viewed, or whether the user signed up for a newsletter - and for the purpose of showing individualised advertising based on this analysis. It is also possible to identify whether different devices belong to you or your household, for the same purposes. Using this additional Google Analytics Advertising function, it becomes possible to create target groups for certain cookies, or mobile advertising IDs, which can then be used for sending individualised marketing messages to the user at a later point. Target group criteria can include, for example: users who have viewed products but not added them to their shopping cart; or who have added them to their shopping cart but not gone ahead with the purchase; or users who have bought certain items. A target group is comprised of at least 100 users. With the aid of the Google Ads tool, interest-related adverts can subsequently be displayed as part of search results. In this way, website users browsing on other websites within the Google advertising network (using Google Search, YouTube, so-called Google Ads or other websites) can be identified and shown tailored adverts based on the defined target group criteria. The adverts may refer to products and services that the user has already viewed on our website. The access data includes, in particular, browser information, the website visited prior to this visit and the date and time of the server request. Google Analytics is used with the enhancement "anonymizeIp()". This works with shortened IP addresses, thereby making it more difficult for individuals to be identified. The Google Analytics Advertising tool causes the user's browser to automatically establish a direct link to Google's server. If a user is registered for a Google service, Google can link the visit to their user account and create and analyse cross-application user profiles. The legal basis for the data processing is your consent in accordance with Art. 6(1)(a) GDPR. Google also processes some data in the USA. The legal basis for the transfer of data to the USA is your consent in accordance with Art 49(1)(a) GDPR. Your data as captured through Google Analytics will be erased after fourteen months at the latest. You can find out more about Google's data protection policies at: https://policies.google.com/privacy?hl=de&gl=de.

You may revoke your consent to the processing of data and transfer of data to a third country at any time by flicking back the switch in the settings section of the consent tool. The withdrawal of consent does not affect the lawfulness of the processing of the data up until the revocation, due to the consent that had been given.

Google Ads Conversion Tracking

We use "Google Ads" services supplied by Google (Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001), to draw attention to our attractive products and services by using advertising media (formerly known as "Google AdWords") on third-party websites. We can determine, in relation to the data from the advertising campaigns, how successful the individual advertising measures are proving to be. Google delivers the advertising media through so-called "Ad Servers". To this end we use Ad Server cookies, which allow us to measure certain reach metrics, such as the frequency with which adverts have been shown or the frequency of user clicks. If you come to our website via a Google advert, Google Ads will store a cookie on your device. With the aid of the cookie, Google processes the information produced by your device on interactions with our advertising media (views of a specific web page or clicks on advertising media) and the data listed in the "Use of our website" section, in particular your IP address, browser information, the website visited prior to this visit and the date and time of the server request, for the purposes of analysing and visualising the reach metrics of our adverts. It is also possible to identify whether different devices belong to you or your household, for the same purpose. The marketing tool stored on your browser causes it to automatically establish a direct link to Google's server. If you are registered for a Google service, Google can link the visit to your account. Even if you are not registered for a Google service, or have not logged in, there is a possibility that the provider can find out and process your IP address. All that we receive from Google are statistical analyses measuring the success of our advertising media. The legal basis for the processing of your data is your consent in accordance with Art. 6(1)(a) GDPR. Google also processes some data in the USA. The legal basis for the transfer of data to the USA is your consent in accordance with Art 49(1)(a) GDPR. The retention period at Google is twenty-four months maximum. You can find out more about data protection and data retention at Google at: https://policies.google.com/privacy?hl=de&gl=de.

You may revoke your consent to the processing of data and transfer of data to a third country at any time by flicking back the switch in the settings section of the consent tool. The withdrawal of consent does not affect the lawfulness of the processing of the data up until the revocation, due to the consent that had been given.

Google Ads Remarketing

We use the Google Ads tool with the "Dynamic Remarketing" function provided by Google (Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001). This is a procedure which allows us to resend you messages. With the Dynamic Remarketing function, we can identify users of our website browsing on other websites within the Google advertising network (using Google Search, YouTube, so-called Google Ads or other websites) and show them adverts tailored to their interests. The adverts may refer to products and services that you have previously viewed on our website. To this end, the interaction of the user with our website is analysed, e.g. what services/offers was the user interested in, in order to be able to show that user targeted advertising after they have ceased browsing on our website and are now browsing another website. If you visit our website, Google Ads will store a cookie on your device. With the aid of the cookie, Google processes the information produced by your device on usage of, and interaction with, our website and the data listed in the "Use of our website" section, in particular your IP address, browser information, the website visited prior to this visit and the date and time of the server request, for the purposes of running personalised adverts. It is also possible to identify whether different devices belong to you or your household, for the same purpose. The data collected as part of the Google Ads process is not merged with data from other Google products. The legal basis for the processing of your data is your consent in accordance with Art. 6(1)(a) GDPR. Google also processes some data in the USA. The legal basis for the transfer of data to the USA is your consent in accordance with Art 49(1)(a) GDPR. The retention period at Google is twenty-four months maximum. You can find out more about Google's data protection and data retention policies at: https://policies.google.com/privacy?hl=de&gl=de.

You may revoke your consent to the processing of data and transfer of data to a third country at any time by flicking back the switch in the settings section of the consent tool. The withdrawal of consent does not affect the lawfulness of the processing of the data up until the revocation, due to the consent that had been given.

Facebook Analytics

We use the tool "Facebook Analytics". This is provided by Facebook Ireland Limited (4 Grand Canal Square, Dublin 2, Ireland; email: impressum-support@support.facebook.com; hereinafter referred to as: Facebook). In order to use Facebook Analytics we use the so-called "Facebook Pixel" to analyse use of our website and internet presence e.g. on the social networks Facebook and Instagram, the interactions of users with our website and internet presence, and to measure the reach of our adverts. With the aid of the Facebook Pixel - small graphic images which are also integrated in our website, are automatically loaded when our website is visited and permit the tracking and monitoring of user behaviour - your browser automatically establishes a direct link to the Facebook server. Through the integrated Facebook Pixel and with the aid of information generated by cookies, Facebook processes data about the use of our website by your device - e.g. that you viewed a certain web page - and processes data, including that listed in the "Use of our website" section, in particular your IP address, browser information, the website visited prior to this visit and the date and time of the server request, for the purposes of analysing our website and internet presence, as well as user interactions with, and the reach metrics of, our adverts. It is also possible to identify whether different devices belong to you or your household, for the same purposes. The information we receive with the aid of the Facebook Pixel is used only for statistical purposes, is relayed to us by Facebook as anonymised statistics and gives no indications whatsoever about who a user is. If you are registered for a Facebook service, Facebook can link the information captured to your account. Even if a user is not registered with Facebook, or is not logged in, there is a possibility that Facebook can find out and process that user's IP address and further identifying features. The processing of your data is carried out on the basis of your consent in accordance with Art. 6(1)(a) GDPR. Facebook also processes some data in the USA. The legal basis for the transfer of data to the USA is your consent in accordance with Art 49(1)(a) GDPR. The information produced by the Facebook cookies is retained for three months. You can find out more about data protection and data retention at Facebook at:
https://www.facebook.com/privacy/explanation and https://www.facebook.com/policies/cookies/.

You may revoke your consent to the processing of data and transfer of data to a third country at any time by flicking back the switch in the settings section of the consent tool. The withdrawal of consent does not affect the lawfulness of the processing of the data up until the revocation, due to the consent that had been given.

Facebook Custom Audiences

The website also uses the Facebook function "Website Custom Audiences". This is provided by Facebook Ireland Limited (4 Grand Canal Square, Dublin 2, Ireland; email: impressum- support@support.facebook.com; hereinafter referred to as: Facebook). Using so-called web beacons such as the Facebook Pixel, information about usage behaviour on our website is captured, which is processed by Facebook. As a result of this, users of the website and of Facebook who belong to a comparable target group may be shown interest-related adverts ("Facebook Ads") when visiting the Facebook social network. With the aid of the Facebook Pixel - small graphic images which are also integrated in our website and which are automatically loaded when our website is visited, permitting the tracking and monitoring of user behaviour - your browser automatically establishes a direct link to the Facebook server. Through the integrated Facebook Pixel and with the aid of information generated by cookies, Facebook processes data about the use of our website by your device - e.g. that you viewed a certain web page - and processes data, including that listed in the "Use of our website" section, in particular your IP address, browser information, the website visited prior to this visit and the date and time of the server request, for the purposes of showing individualised advertising. It is also possible to identify whether different devices belong to you or your household, for the same purpose. If you are registered for a Facebook service, Facebook can link the information captured to your account. Even if you are not registered with Facebook, or have not logged in, there is a possibility that the provider can find out and process your IP address and further identifying features. The legal basis for the processing of your data is your consent in accordance with Art. 6(1)(a) GDPR. Facebook also processes some data in the USA. The legal basis for the transfer of data to the USA is your consent in accordance with Art 49(1)(a) GDPR. The information produced by the Facebook cookies is retained for three months. You can find out more about data protection and data retention at Facebook at: https://www.facebook.com/privacy/explanation and https://www.facebook.com/policies/cookies/.

You may revoke your consent to the processing of data and transfer of data to a third country at any time by flicking back the switch in the settings section of the consent tool. The withdrawal of consent does not affect the lawfulness of the processing of the data up until the revocation, due to the consent that had been given.

Use of Cookies

Cookie settings

Here you can adjust or revoke your cookie settings. To remove cookies that have already been set, please delete your cookies. You can find instructions on how to do this on the help pages of your browser.

Use of Checkeffect

Deactivation of Google Advertising

Use of Google Maps

Use of Facebook Pixel

Use of Facebook Social Plugins

Use of Instagram Social Plugins

Use of Twitter Plugins

"Share", "Like" buttons

Use of YouTube Plugins

Newsletter

Declaration of Consent on the Part of User

Right to Information

Gift voucher shop INCERT - Order data processing

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